// faq

Frequently asked questions

Yes. Every new account gets 5 free conversions or downloads, no card required. Once you use those 5, you can subscribe to a monthly plan to keep going.

JPG, PNG, and WEBP conversion is available now, along with SVG Vectorize (turning a raster image into a scalable vector outline). Resolution enhancement and background removal are coming soon.

For plain format conversion (JPG/PNG/WEBP), no — everything happens directly in your browser, and the image never leaves your device. SVG Vectorize does need to briefly upload the image so our server can process it; it's removed afterward.

Paid plans are billed monthly through Razorpay and renew automatically until you cancel. Your usage counter resets at the start of each billing cycle.

Yes, there's no long-term contract. See our Terms & Conditions for the full cancellation and refund policy.

You'll see an upgrade prompt with the option to move to a higher plan, or buy pay-per-conversion credits instead of subscribing. Your existing conversions and files aren't affected.

You can pay per conversion instead — ₹10 each, no subscription, and credits never expire. This appears automatically once you use up your 5 free conversions, or you can buy more any time from your account page. See Pricing for details.

Yes — click "Get Started" and choose "Continue with Google." It's the same account either way, and works identically to signing up with an email and password.

Your account page shows your current plan, conversions remaining, any purchased credits, your renewal date, and how many conversions you've done in total.

We're actively working on both. Keep an eye on this page or our contact channel for updates.

Reach out via the Contact page and we'll help sort out your account.